Terms of Service
Welcome to DESTINY FLOORS. These terms and conditions govern your use of our website, your purchases of flooring, and your engagement with our services. By accessing our site or making a purchase, you agree to be bound by these terms.
Your agreement with DESTINY FLOORS
Welcome to DESTINY FLOORS. By using our website, placing an order, or engaging with our services, you agree to these comprehensive terms and conditions. They are designed to ensure a fair and transparent experience for all our valued customers in Manchester and beyond.
Returns and refunds
Should you encounter any issues with your order, such as a desire to return an item or if a product arrives damaged, it is important to contact DESTINY FLOORS as soon as possible. Our dedicated team will review your specific situation promptly and provide clear instructions for returns, exchanges, or warranty claims in line with our Return Policy and applicable warranties. Your satisfaction is our priority.
Quality guarantees and limitations
By proceeding with DESTINY FLOORS, customers explicitly agree to provide accurate and truthful information for all orders and deliveries. It is imperative to follow all specified order and delivery instructions to ensure a seamless experience. While we strive for perfection, customers understand and agree that DESTINY FLOORS cannot be held responsible for indirect damages that may arise. All sales transactions are subject to applicable product warranties and are governed by the local laws of Manchester, United Kingdom, ensuring fairness and compliance for both parties.
Important considerations for your purchase
Customers should be aware that all flooring is subject to natural variations in color, pattern, and texture. It is recommended to order samples before making a final decision. For installations, please ensure the subfloor is clean, level, and dry, as preparation is the customer's responsibility unless otherwise agreed upon. Custom orders and clearance items are typically final sale. Please refer to our Return Policy for detailed information on what constitutes a returnable item.